**Understanding How the Department for Business and Trade Processes Your Personal Data**

In today’s fast-paced global economy, effective communication and support from government departments are vital for businesses seeking to export their goods and services. The Department for Business and Trade (DBT) offers a valuable service known as ‘Get help with your export query’, designed to assist businesses with a variety of export-related inquiries. However, with increased reliance on digital platforms, concerns regarding personal data protection and usage have become increasingly pertinent. This post aims to demystify how the DBT processes the personal data collected through this service.

When you utilise the ‘Get help with your export query’ service, the DBT collects specific personal data to provide tailored assistance. This may include your name, contact details, and information regarding your export query. It’s important to note that this data collection is not arbitrary; it enables the DBT to better understand your needs and facilitate an efficient response.

The DBT is committed to upholding the principles of data protection as outlined in the UK General Data Protection Regulation (UK GDPR). This means that any personal data you provide is processed lawfully, fairly, and transparently. The department only collects data that is necessary for the service, minimising the risk of unnecessary exposure of your information.

Once your data is collected, it is securely stored and only accessible to authorised personnel within the DBT who are responsible for managing export queries. This helps ensure that your information remains confidential and is used solely for the purpose of providing assistance with your query. The DBT is also committed to taking appropriate security measures to protect your data from unauthorised access, accidental loss, or misuse.

Furthermore, the DBT operates with a clear retention policy. Your personal data will only be kept for as long as necessary to fulfil the purpose for which it was collected, after which it will be securely disposed of or anonymised. This policy aligns with best practices in data management and reinforces the department’s commitment to respecting your privacy.

You have specific rights under the UK GDPR regarding your personal data. This includes the right to request access to your data, the right to rectification if your data is inaccurate, and the right to erasure under certain circumstances. Should you have any inquiries or concerns about how your personal data is being handled, the DBT encourages you to reach out directly to their data protection officer.

In conclusion, while the collection of personal data is an integral part of the ‘Get help with your export query’ service, the DBT prioritises your privacy and ensures compliance with data protection regulations. By understanding how your data is processed, you can confidently seek the assistance you require to navigate the complexities of exporting, allowing your business to thrive in international markets.

June 17, 2025 at 12:18PM
指导：‘获取有关出口查询的帮助’服务的隐私通知

https://www.gov.uk/government/publications/privacy-notice-for-the-get-help-with-your-export-query-service

商业与贸易部（DBT）如何处理通过‘获取有关出口查询的帮助’服务收集的您的个人数据。

阅读更多中文内容： 如何处理您的个人数据：商业与贸易部（DBT）在“获取出口咨询帮助”服务中的数据处理流程