In a significant move aimed at addressing the injustices endured by many postmasters, the government has officially launched the Capture Redress Scheme. This initiative comes in response to the widespread impact of the Post Office’s faulty accounting software, which led to numerous postmasters facing financial ruin and reputational damage due to erroneous accounting discrepancies.
For years, postmasters across the UK have found themselves embroiled in legal battles and personal turmoil, often facing accusations of theft and fraud stemming from faults in the Horizon system. This software, introduced by the Post Office, operated under the assumption of accuracy but instead produced alarming discrepancies that resulted in unjust consequences for those relying on it for their livelihoods. Many dedicated postmasters, who worked tirelessly to serve their communities, have suffered irreparable harm, with some even facing imprisonment.
Recognising the profound injustice meted out to these individuals, the government’s Capture Redress Scheme offers a lifeline to affected postmasters. The scheme is designed to provide compensation and support to those who have been wronged, acknowledging the significant personal and financial toll the faulty software has inflicted. By formally recognising the failings of the Post Office and taking proactive measures to rectify past wrongs, the government is making strides toward restoring faith in the postal service and its management.
The redress scheme is set to offer postmasters the opportunity to claim compensation for lost income, stress, and reputational damage, acknowledging that the repercussions of such a systemic failure extend far beyond mere financial loss. This initiative not only serves as a remedy for the individuals affected but also represents a broader commitment to accountability within public institutions.
Critically, the Capture Redress Scheme signals a shift in how organisations handle the fallout from internal failures. It underlines the importance of establishing transparent and effective complaint resolution processes that can prevent similar situations in the future. Moving forward, it is crucial for the Post Office to ensure that such errors are not repeated, and that the systems in place are robust, fair, and reliable.
In conclusion, while the launch of the Capture Redress Scheme is a welcome and necessary step in the right direction, it is vital that the government continues to advocate for all those impacted by the Post Office scandal. By doing so, they can help restore lives and livelihoods, reaffirm trust in public institutions, and ensure that such injustices do not occur again. The journey to justice is long, but with initiatives like this, there is hope for a more equitable future for all postmasters who have suffered due to unforeseen errors beyond their control.
October 29, 2025
纠正计划在为受害于“捕获”事件的受害者争取正义的下一步中启动
政府启动了“捕获”赔偿计划,为因邮政局的错误会计软件而遭受损失的邮政工作人员提供帮助。


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