Guidance: Capture Redress Scheme: independent panel and panel chair privacy notice

When engaging with the Capture Redress Scheme, it is natural to be concerned about how your personal data will be handled. The independent panel and the panel chair operate under strict data protection standards to ensure that your information is processed lawfully, securely, and transparently. Below is an overview of how your personal data may be collected, used, shared, and safeguarded throughout the process.

Purpose and lawfulness
– The primary purpose of processing your personal data is to determine eligibility for redress, assess your claim, and support a fair, efficient, and consistent decision-making process.
– Data may also be used for administrative purposes, statistical analysis (in a de-identified form), and to comply with legal or regulatory obligations.
– Processing will be founded on applicable data protection laws and relevant statutes governing the Capture Redress Scheme.

Categories of data
– Personal identifiers: name, contact details, date of birth, national insurance number or equivalent, and any other identifiers required to verify identity.
– Claim information: details of the incident, date and location, circumstances, and any evidence you provide (documents, statements, medical reports, financial records).
– Medical and welfare information: health data or other sensitive information necessary to assess impact and eligibility.
– Correspondence and notes: records of communications with you, panel members, and scheme administrators.
– Outcomes and decisions: decisions made, rationale, and any appeals or review information.
– Anonymised data: where appropriate, data may be anonymised for statistical purposes.

Data collection and sources
– Data are collected directly from you through your claim submission, supporting documents, and any subsequent communications.
– Data may also be obtained from third parties with your consent or as permitted by law (for example, from healthcare providers, employers, or other institutions involved in the claim).
– The panel may receive data from the scheme administrators to support decision-making and to ensure consistency and accuracy.

How data are used
– Personal data are used to assess eligibility, verify facts, and reach a decision on the claim.
– Data may be used to clarify information, request further evidence, or facilitate interviews or hearings.
– Decisions, including the rationale, are informed by your data and may be shared with you in a decision notice.
– Data may be used in aggregate form to monitor scheme operation, identify trends, and improve processes, provided it is de-identified or anonymised to protect individual privacy.

Sharing and recipients
– The panel and scheme administrators may share your data with:
– Other panel members and clerks involved in the processing of your claim, as needed for adjudication.
– Auditors or external advisers who support governance, quality assurance, or compliance activities.
– Statutory bodies or regulators if required by law.
– Organisations that provide administrative or technical support (e.g., IT systems, data hosting).
– When data sharing is necessary, it will be governed by data-sharing agreements, confidentiality obligations, and the minimum necessary principle.

Data protection and security
– The independent panel and panel chair adhere to applicable data protection laws, including safeguards around processing of personal and sensitive data.
– Access to personal data is restricted to authorised personnel who require it to fulfil their duties.
– Data is stored securely, with appropriate technical and organisational measures to protect against loss, theft, or unauthorised access.
– Retention periods are defined in scheme policies; data will not be kept longer than necessary and will be disposed of securely when no longer needed or when legally required.
– Where you have the right to do so, you can request access to your data, rectify inaccuracies, or request deletion or restriction of processing, subject to applicable exemptions.

Your rights and choices
– You have the right to be informed about how your data is used and to obtain a copy of your personal data held by the panel, to correct inaccuracies, and to request erasure or restriction where appropriate.
– You may have the right to object to certain processing activities, such as using data for analytics that do not affect your individual claim, or to withdraw consent where consent is required.
– If you believe your data rights have been breached, you can lodge a complaint with the supervisory authority in your jurisdiction, or through the scheme’s designated complaint process.

Data minimisation and accuracy
– The panel strives to collect only information necessary to decide your claim.
– You are encouraged to provide complete, accurate, and up-to-date information to aid fair and timely decision-making.
– If you become aware of errors or omissions in your data, you should inform the scheme administrators promptly so they can correct or clarify records.

Transparency and accountability
– You will receive clear information about what data is being collected, why it is being collected, how it will be used, who will access it, and how long it will be retained.
– The panel and scheme operators are accountable for complying with data protection requirements and for handling personal data responsibly.

Impact on the process
– Processing of your personal data is designed to be efficient and secure, supporting a thorough and impartial assessment.
– The panel’s independence and governance controls help to ensure that decisions are based on relevant information, presented fairly, with appropriate safeguards for your privacy.

If you have questions or concerns about how your data will be processed by the Capture Redress Scheme independent panel or the panel chair, you should contact the scheme administrators or the data protection contact specified by the scheme. They can provide specific details about data flows, security measures, retention periods, and your rights in relation to your personal information.

June 18, 2026 at 03:38PM
指导：Capture Redress Scheme（纠正与赔偿计划）独立小组及小组主席隐私声明
https://www.gov.uk/government/publications/capture-redress-scheme-independent-panel-and-panel-chair-privacy-notice
Capture Redress Scheme 的独立小组及小组主席将如何处理您的个人数据。

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